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FAQ

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  • Can I control all the lights in my home via a single gang?
  • Can I use a scenario using Alexa?
  • How to create a Scene
  • Can I open/close the shades with Alexa?
  • I can't see the iotty WiFi
  • Can I connect iotty to an external relay?
  • How do I set the backlight to light it up when the hand approaches the iotty?
  • How do I restore the internet connection of my iotty devices?
  • Some devices I have do not reconnect to the Internet, I can't control them from the app.
  • How do I remove the iotty glass?
  • Can I connect iotty Smart Switch to a smart bulb?
  • How do I delete a Siri Shortcut on the iotty app?
  • How do I set up a command with Siri Shortcuts?
  • I tried to create a new action with Siri but my iotty app lost the internet connection
  • I can't set a command with Siri
  • I cannot register my iotty Smart Switch to my Internet home Wi-Fi.
  • How to convert your iotty account from social to standard.
  • How can I control the backlight with an action?
  • The Sun or Time actions are too inaccurate.
  • I wired iotty Light Switch but now my main power switch doesn’t turn on
  • A yellow Update icon appeared on My devices.
  • The light doesn’t turn off (or on) anymore, what can I do?
  • iotty has no connection but it’s still present in My devices, how can I remove it?
  • I want to disable a gang.
  • I found the cardboard inside the packaging but I don’t know how to use it.

  • I disabled a gang, why do I still see it on the physic device?
  • The touch doesn’t work. (What to do every time after you remove/attach the faceplate)
  • After installing iotty Light Switch on the wall I’ve noticed that the touch works well only without the faceplate, what happened?

  • How do I set on the app a load that need a pulse to activate?
  • I moved to another house and there is a different wifi, how do I change it on the app?
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